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AlterCom Hardware and General Account Information


AlterCom Server Configuration

AlterCom offers both public and private access to the files located in your domain directory. We also offer storage space for web pages with global public access to those pages over the Internet and a limited form of program execution known as "cgi-bin."  Most of our computers are Sun Microsystems Sparc machines running Solaris 2.6  with the #1 web server in the world - Apache. Apache is responsible for responding to web page requests from remote browsers while Solaris (one of the pure forms of UNIX operating system,) provides the platform to integrate your web site programs. AlterCom' servers are closely linked to the Internet backbone.

Every AlterCom customer receives a unique password protected user-id. By logging in with your user-id, you are able to gain access to your particular web storage space. The "root" of this structure is the "home" directory, found at path "/data/sites/<yourdomain.com/" Note that this is somewhat similar to the MS-DOS directory structure, except that there is no drive letter and forward slashes are used instead of backward slashes. The path referred to above, however is in relation to our own servers. When you FTP to your account (transfer web pages from your computer to the AlterCom server,) after providing your domain name and user-id, you won't need to put in "home/userid." You will automatically be taken there.

The Index Page

Inside your home directory are many files and other directories. The most important directory is named "www". Files placed in the "www" directory are visible to remote browsers over the Internet, so this is the directory where you place all of your html documents, graphics, sounds, files, etc. which people will be able to access from the world wide web. For example, when a browser asks for URL http://yourdomain.com/page.html, Apache looks for the file: /data/sites/yourdomain.com/htdocs/page.html and sends it out to the viewer.

The home page filename options of your home page should be home.htm, index.htm, index.php, index.php3, index.stm, index.shtml, default.html, default.htm,or Default.html... The webserver will automatically send the file at path /data/sites/yourdomain.com/home.htm when a browser specifies http://www.yourdomain.com. When your account is set up, there will be an home.htm page already installed. This just tells anyone accessing your domain that your site is under construction and will be available soon. You will replace this file in the www directory with one of your own creation. If you wish to use any of the cgi features we provide that use Server Side Includes (SSI), you must name your page with the .sht or .shtml extension.
You can also put an home.htm file in any subdirectory that you wish, and it will be the default page served in case you want to put sections of your web pages in subdirectories.

FTP Access

Now that you know where the files have to be located in order to be visible from the Internet, just how do you put the files there? There are several ways, depending on your computer system. For the Macintosh, a program called "Fetch" is used. Microsoft Windows systems use "WS_FTP." Look further in this manual for detailed instructions on each of these programs.

Secure Shell

PuTTY is a free (MIT-licensed) Win32 Telnet and SSH client. This manual documents PuTTY, and its companion utilities PSCP, Plink, Pageant and PuTTYgen. Docs Download

Setting up Your Own "404:File Not Found" Error Page

A file already exists in the www directory of your server. It's called missing.html. You can edit it to your liking, or create your own. As long as it's called 404.html and it's in your root www directory, the server will display it whenever someone tries to access a page on your domain that does not exist.

Anonymous FTP Setup

Your anonymous ftp site is completely different from your web site. When people ftp to your domain anonymously, they will see the following directories:

bin/ dev/ etc/ incoming/ lib/ pub/

"pub" is where you should put all your anonymously accessible files. "incoming" is for the anonymous users to upload files.

For security, the following applies:

  • Only the incoming directory can be written to anonymously

  • Subdirectories are not creatable

  • The incoming directory is not readable by people dropping files there

You are responsible for any "pirated" software uploaded by the anonymous users. The anonymous ftp sites will be periodically monitored for any abuses. You may ignore the other directories.

To access the anonymous FTP site via the web, use the following address:

ftp://yourdomain.com/pub/

Your HTML to download a file called mirc511s.exe from a webpage would look like this:

<A HREF="ftp://yourdomain.com/pub/mirc511s.exe">Download Mirc Now</A>

You should tell your visitors that they may need to right-click on the link if they are PC users, or if they use a Macintosh, they need to hold down the mouse button on the link, then select the appropriate option from the Pop-up menu.

Please note it's possible during peak hours to receive a "too many anonymous users error", We must restrict the number of simultaneous anonymous users to keep the webserver and normal FTP performance within normal limits. If you receive this error often you may want to put you downloadable files in your main web directory and link to them with an http call.

Example:

http://yourdomain.com/files.zip

This assumes the zip files are in the main web directory.

Note - if your customer experiences slow download performance chances are it's a problem on the internet. We maintain a large margin of available bandwidth so bottlenecks never occur within our network. Please feel free to send an inquiry to be sure all the servers are operating properly, if you include there ISP's IP# we will run traceroutes to see where the delays are occuring.

Password Protected Web Directory

To password protect different directories on your domain you can use the Virtual Publisher Security System (for qualifying accounts). If you have this on your account, the administrator's page with directions and forms for entering new directories and users is found at:

Using Netscape or Internet Explorer, you can create secure directories and add users and passwords. The admin page is very simple to use. Just avoid adding groups or users with spaces in their names; this produces errors.

Note for Front Page users: The password administration script works poorly on front page sites. You will still receive it install by default but we cannot provide any support if you choose to use it. Below are some guidlines you should follow. It is very important that any directory you are trying to protect be world readable and Writable. This is done by the following Unix command: chmod 777 directory-name. The main directory and any subdirectories will need to be changed in this way. Also make the /password directory chmod -R 777.

Better Docs:

http://linux.lk.net/pages/htaccess.html (simple directions/method)

http://www.apacheweek.com/features/userauth

http://www.apacheweek.com/features/dbmauth

 

 

Telnet Access

A telnet account is just another name for Unix/Linux userid. When you sign up with us, you get a userid and password. You may ask for more than one such userid. Please see the Fee Schedule for pricing. Each telnet account for your domain has its own separate home directory, but shares the same www and FTP directories.

You need a telnet program to access your telnet account. Simply put in yourdomain.com as the host, and connect to the server. When you are connected, you will be prompted for your userid and password.

Some of the programs available at the shell prompt are:

  • mail - a primitive email program 
  • pine - a more powerful email program 
  • ftp (or ncftp) - to FTP onto other sites 
  • telnet and/or SSH (Secure Shell) - to telnet to other sites 
  • pico - an easy to use text editor 
  • vi - a not so easy to use (but standard) text editor
  • lynx - a text-based world wide web browser. 

You access these programs by typing in their names and then following commands relevant to each program. If you need help with any of the programs, at the shell prompt, type man and the name of the program to get instructions for that program online. If you can't remember the name of the program, try apropos subject (i.e. apropos mail). It is important to remember that Unix is case-sensitive, and that "home.htm" is not the same as "home.htm."

Note:
If you experience problems with your telnet program when accessing the above programs you will need to make a entry in your login directories .bash_profile file. Just add the following to the last line export TERM=vt100. This will allow you to access all shell programs properly.

9+ Character Names

A name of anywhere from 3-16 letters is legal for email accounts, FTP accounts, and telnet accounts are up to 8 letters. There is no limitation for file names on the server.


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